INFACOThe company

After-sales service (ASS)

• Infaco and partners around the world have strived to provide an outstanding service to the customers /users for the past 20 years
• A technical hotline is available to users and dealers.
• Customized advice.
• Fast and efficient response to technical problem.
• A unique warranty system.
• Our annual maintenance service gives our customers the best value for money.

 

Servicing : "preventing any risk of breakdown"

• A tried and tested servicing system is offered to all our customers every year. The first 2 services extend the pruning shear guarantee. The pruning shears are collected the dealers, then taken to our authorised repairers. They are then dismantled, cleaned, inspected and re-assembled. Our logistics department then returns them to the dealers.
• Possibility of guarantee extension up to 3 years thanks to servicing.
• Attractive rates : All-inclusive fixed price.
• Return deadline.