INFACOThe company

Infaco France's Points of difference

• We listen to our customers. Over 25 years of close cooperation with our customer/users.
• Manufacture, sales and continuous technical follow-up of pruning shears
• Off-season general servicing available
• Free demonstrations available
• Fast after-sales service
• Trouble-shooting hotline with our helful and friendly Team
• Up to 3 years guarantee if the electrocoup is serviced regularly
• The Infaco warranty system applies to all parts of your equipment
• Made in France

Tracking

• All Infaco pruning shears are monitored precisely, from assembly through to end of life: customer record, log of servicing and repairs, follow-up of phone calls received; etc.
• Parcel Internet tracking (from dispatch to received by the customer )

 

Training and dealer services

• Our techinicians are providing an ongoing training and update to all distributors around the world
• Good product knowledge and practical advice for users
• Catalogue available on CD-ROM (support, parts, order form, fast searches, etc.)

 

Research and development t

• In terms of research and development, INFACO has a research and development unit with engineers and industrial designers. The company also has 3D and CADD design software.
• Several benchmark tests are under way throughout the year, testing future enhancements.
• In September 2005, Infaco SAS open a new building exclusively dedicated to research and development.